Delete your account and data

You can delete your Flipism account and everything synced to it, permanently, at any time.

Last updated: 12 September 2026 · Applies to the Flipism app (com.firstappstudio.flipism) and website.

Who provides Flipism

Flipism is provided by Xiaoyu Yin, operating under the studio name First App Studio. First App Studio is a studio name, not a separate incorporated legal entity. Contact: mensaplus2016@gmail.com.

Subscribe to Web Premium from the app. For Web subscriptions, the following applies. Subscriptions are separate. Deleting a Flipism account does not cancel a Web subscription purchased through Paddle. Manage or cancel it with the management link in your Paddle purchase email. If you cannot find that link, use Paddle.net buyer support or contact Flipism support. You may still delete your Flipism account even if you have a subscription. Google Play purchases are available in limited testing; Apple purchase availability is pending verification. Applicable native purchases are processed by the original store; availability depends on your store account, region, and testing access. Deleting your Flipism account or uninstalling the app does not cancel a store subscription. Manage or cancel it through the original Apple or Google Play account.

Using Flipism without registering? Ordinary Guest Flips and Draw History stay local. A native purchase or restore can create an anonymous Firebase user ID linked to RevenueCat billing and entitlement metadata; this is not a registered Flipism account. Clearing app storage removes local content, not the server-side purchase identity or billing records. For help deleting an anonymous purchase identity, contact support and say you purchased without registering; we will verify ownership before acting. Do not send passwords or full card details.

Restoring purchases does not recover deleted Flips or Draw History. Billing processors may retain transaction records after deletion where required by law.

Option 1 — Delete your registered account in the app

This is immediate and does not require contacting us.

Open Flipism and go to the account screen.

Tap the account icon, or Settings → Account & sync.
Tap "Delete account and cloud data".
Confirm twice, and sign in again when asked.

Confirming your identity — with Google, or by typing your password — is required so that nobody else can delete your account from an unattended phone.
Done — the app returns to Guest mode.

Deletion happens straight away on our servers. There is no grace period and no way to undo it.

In-app deletion is currently available on Android, for accounts signed in with Google or with an email address and password. If you no longer have an Android device, use Option 2.

Option 2 — Request deletion by email

Use this if you have already uninstalled the app or cannot reach the in-app option.

Email a deletion request

Please send, from the address you signed in with:

the subject line Flipism account deletion request
the email address of the Flipism account to delete

We verify that the request comes from the account holder before deleting anything. We will confirm by email once the deletion is complete, within 30 days of receiving your request and normally much sooner.

What gets deleted

Everything stored under your account is deleted permanently:

all synced flips, including their names, options, and weights
any legacy draw history still stored under your cloud account
your account's sync bookkeeping records
your Flipism sign-in identity, including your email address and account ID

Deletion of your account data is recursive: any data filed under your account is removed, not just the categories listed above.

What we keep, and why

We retain deletion-prevention and deletion-recovery records containing your former account ID, timestamps and technical status. They contain no Flip content or email address.

The reason is security. A device that happened to be offline during deletion can still hold a valid cached credential, and could otherwise re-upload the data you just deleted. Our servers use the deletion-prevention record to reject those writes. Recovery records allow interrupted account deletion to finish. These records currently have no automatic expiry.

In-app deletion also removes this account’s local Flips and draw history from the device used to delete it. Guest data, independent offline copies and data on other devices are not automatically erased. Email-requested deletion does not directly clear device data. Uninstall Flipism or clear its storage to remove remaining local data.

Questions

Email mensaplus2016@gmail.com. See also our Privacy Policy, Terms, and Refund Policy.